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Privacy Policy

Privacy Policy

Last Updated: March 15, 2018

CanadaHost Inc. ("Canadahost") respects the privacy of our users and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. These privacy policies (the "Privacy Policy") are intended to describe for you, visitors to the Canadahost website located at www.canadahost.ca and of its customers ("Subscribers"). It also describes the choices available to you regarding our use of your personally identifiable information and how you can access and update that information.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

How We Use the Information We Collect

In General. We may use information that we collect about you to:

  • deliver the products and services that you have requested;
  • manage your account and provide you with customer support;
  • perform research and analysis about your use of, or interest in, our products, services, or content,
  • communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that may be of interest to you;
  • develop and display content and advertising tailored to your interests on our site;
  • enforce our terms and conditions;
  • Developing new services;
  • manage our business and
  • perform functions as otherwise described to you at the time of collection.

No-Spam Policy

We have a strict No-Spam Policy prohibiting the use of any data collected to send spam. We will not sell any contact information to third parties.

Choices for Personal Information

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose defined herein and in the terms of the services offered then we will ask for your consent prior to such use. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled. You can decline to submit personal information to any of our services, in which case we may not be able to provide those services to you.

Information Sharing

We only share personal information with other companies or individuals in the following limited circumstances:

  • We have your consent
  • Sharing the information with our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:
    (a) satisfy any applicable law, regulation, legal process or enforceable governmental request,
    (b) enforce applicable Terms of Service, including investigation of potential violations thereof,
    (c) detect, prevent, or otherwise address fraud, security or technical issues, or
    (d) protect against harm to rights, property or safety, of our users, us or the public as required or permitted by law.
  • We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users by demographic. Such information does not identify you individually.

Domain Registration

Domain name registration information legally has to be available to the public. Since domain name registration information is available to the public, anyone can access it through “WHOIS” searches. The WHOIS database is a publicly accessible database that lists the domain name and contact information of each registrant. The domain name registration you provide is hosted by us to the public. At times our customers may have been included within searches of the WHOIS database. However, the SPAM they receive does not in any way come from CanadaHost Inc.

Cookies

Cookies are small text files stored by your device when you access most websites on the internet, My.Canadahost.ca Session cookies - these expire when you close your browser and do not remain on your computer. PHPSESSID This is used to store the unique session ID for each visitor and enables variables to be remembered and passed between page loads. This is a session only cookie so expires as soon as the browser is closed.

Order Information

If customer purchase a product or service from us, we request personally identifiable information from them on our order form. customer must provide contact information (such as name, email and mailing address) and financial information (such as credit card number, CVV and expiration date). During the purchase process, Customer may provide additional optional information to us.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. personal data transmissions are encrypted. CanadaHost uses Secure Sockets Layer (SSL), the industry standard, for encrypting all personal information, including name, address and credit card numbers.

Changing your Information

You may request access, updating and correcting of inaccuracies to the personal information To make changes to your information or updating your account information login to your account at: My.Canadahost.ca or Account Login Click on your name top right corner, select Edit Account Details.

We store only your updated account information, you may also add information for sub-accounts or additional account contacts.

Google Analytics

For analytics we use "Google Analytics Tool" This tool uses first-party cookies (such as the Google Analytics cookies) or other third-party identifiers together to track and reports website traffic, and how often users visit, Google Analytics only collects the IP address, screen size, and Geo-Location based on your IP, and where the user is coming from, Information generated by the cookie will be transmitted to and stored by Google on servers in the United States.

We use this information only to improve your experience and our services, We do not combine this information collected with your personal information provided for our services.

Contact Us

If you have any questions about this Privacy Policy or the practices described herein, you may contact

CanadaHost Inc.
445 Apple Creek Blvd Suite 104
Markham, Ontario Canada L3R 9X7

Tel: 1-800-756-1218